The World Bank's Social Development unit in Indonesia supports Indonesia's National Program for Community Empowerment, known by its Indonesian acronym "PNPM". Indonesia's Country Partnership Strategy builds on nearly 11 years of experience with community-driven development, and this experience forms the core of the PNPM program. PNPM currently covers some 70,000 rural and urban communities and has become the umbrella for the Government's community based poverty alleviation efforts. PNPM carries with it a strong policy agenda intended to improve local-level governance, planning, and service delivery. PNPM has a rural and urban arm and builds primarily upon the successful experience with the Bank- funded Kecamatan Development Program and Urban Poverty Program, which began in 1998. Since its launch, the Bank has provided critical financial and technical support to PNPM through a series of successive projects. The PNPM program is supported by a PNPM Support Facility, which manages a multi-donor Trust Fund. The Trust Fund finances (a) block-grants to communities; (b) technical assistance; (c) on-granting to Civil Society Organizations; and (d) implementation support, monitoring, and evaluation of the PNPM program. The program is high-risk/high-return in the sense that it has ongoing innovation and learning built-in whereby a diverse portfolio of Trust Funded operations and analytical work creates the space to test innovative approaches to community-based poverty alleviation. To the extent that they have measurable impact, innovative approaches are brought to scale and financed through various sources, including GoI budget, Bank Loans, and donor Trust Funds. In summary, the portfolio contains: Lending: In FY10, the unit prepared a $US785 million Loan in support of the PNPM program. The GoI has scheduled follow-up annual loans through 2014. While the exact amounts of these loans remain to be determined, the estimate is that the unit will have an annual lending volume of between $US400 million and $US900 million per annum. Supervision: The unit currently has nine projects under supervision representing about $US1.5 billion in Loans. The unit supervises disbursements of about $US1.5 billion per annum of GoI budget and loan proceeds. In addition, the unit supervises $US120 million in Trust Funds of which $US30 million is Bank Executed. These Trust Funds support about ten major (pilot) programs. Donors have pledged additional TF contributions of about $US254 million over the next four years. AAA: The unit delivers a large portfolio of formal and informal AAA products. These include ESW, rigorous impact evaluations, "learning by doing", operational research, policy notes, and technical assistance. Given the innovative nature of the program, knowledge management is a key feature for the program's success. |
The staff member will lead the efforts of the PNPM Support Facility in the area of Knowledge Management and support to Management Information Systems. More in particular, the staff member will be responsible for: Knowledge Management Strategy: The staff member will develop a comprehensive knowledge and information strategy which will ensure alignment of all KM activities to the overall business objectives of the program. (S)he will be responsible for ensuring buy-in for strategy from all relevant stakeholders and updating the strategy as business needs evolve. Management Information Systems: The staff member will task manage the Trust Fund(s) to support the Government's Management Information Systems. In addition to ensuring due diligence with regard to the management, fiduciary, and reporting aspects of the Trust Fund, (s)he will ensure that the various parts of the program tap into the global best practice with regard to Management Information Systems. In particular, (s)he will support counterparts in Bappenas and MOHA to ensure that the MIS is capable of providing beneficiaries and decision makers at various levels with real time, reliable, and relevant data in such a way that reduces transaction costs, increases transparency, and allows various stakeholders to both contribute and access information as needed. Knowledge sharing: The staff member will lead and coordinate the PSF efforts in the area of knowledge sharing. This will include fostering the establishment of a number of knowledge management tools and approaches (such as communities of practice, network of globally recognized gurus, web-based collaboration tools, study tours and exchange visits, seminars and clinics, etc.) that allow the capturing, sharing, and adaptation of knowledge both across the program, and with other actors worldwide. The knowledge management efforts and tools should be such that a wide range of stakeholders in the Government, in civil society, in communities, and in the PSF can both benefit from and contribute to knowledge sharing. This will include ensuring that knowledge is captured and stored in ways that easily accessible and useable by various stakeholders. Business improvement: The staff member will review current business processes to identify opportunities to save costs/time for operational staff through the introduction of low-cost, highly usable, rapidly deployable technologies, based on industry best practice. This will include the development and establishment of a collaboration tool that allows colleagues in the PSF, as well as various stakeholders that are involved in the program to seamlessly work together across geographical, institutional, or other boundaries. Particular attention will go to the organization of training so that various potential users are aware of the tools and their applications, and able to use them to their advantage, as well as the maintenance of the tools and the content that is contributed by different users. He/she will work with team leaders and staff at large to make sure that these innovations are appropriate to the context, are accepted by end users and bring the desired benefits to operations. To this end he/she will work with stakeholders with different level of understanding of technology and knowledge management tools, identify appropriate incentives, and develop tools and guidelines as needed. The Sr. Knowledge Management Officer will work under the overall supervision of the Social Development Sector Coordinator. S/he will coordinate her work with SD's various programs and the Bank's Task Team Leaders in the Indonesia Social Development team. |
This position requires the following qualifications: Graduate degree in social sciences, political science, knowledge management, etc. and at least eight years' of relevant experience with knowledge management and collaboration tools A track record of innovation and the ability to conceptualize, analyze, design, and roll-out new products/approaches to knowledge management and collaboration Strong persuasion skills and demonstrated ability to build business cases for KM engagementsExperience in the development and implementation of various knowledge management approaches Experience with and cutting-edge knowledge of web-based tools and products that support knowledge sharing and collaboration.Experience with the development and implementation of Management Information Systems. Demonstrated ability to work effectively with an authorizing environment that involves a multitude of stakeholders.Excellent task and project management skills, with experience in the coordinating across units. Effective interpersonal skills; demonstrated ability to work effectively as an integral part of multi-disciplinary, multi-cultural and multi-agency teams. High level of energy and initiative, and ability to deal with rapidly shifting priorities and work demands.Strong client orientation and diplomatic skills, including demonstrated ability to work with a wide range of government, civil society, and donor counterparts. Excellent analytical, writing, and communication skills.Experience working in Indonesia and the East Pacific Region would be a plus The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. All applications will be treated in the strictest confidence. |
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